Huawei United States
Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have approximately 195,000 employees and we operate in over 170 countries and regions, serving more than three billion people around the world.
Huawei’s mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks to lay the foundation for the intelligent world; provide diversified computing power to deliver ubiquitous cloud and intelligence; build powerful digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, offering consumers a more personalized and intelligent experience across all scenarios, including home, travel, office, entertainment, and fitness & health.
Research & Innovation
845 bn over the past decade, Huawei’s total R&D investment surpassed CNY845 billion
In 2021, 107,000 employees, representing 54.8% of Huawei’s total workforce, worked in R&D
In 2021, Huawei’s total R&D expenditure amounted to CNY142.7 billion, equaling 22.4% of the company’s total revenue
By the end of 2021, Huawei held a total of 110,000+ active patents, across 45,000+ patent families
Openness, Collaboration, and Shared Success
Working with carriers and partners, we have signed more than 3,000 commercial contracts for industrial 5G applications. Third-party test results have shown that 5G networks built by Huawei for customers in 13 countries, including Switzerland, Germany, Finland, the Netherlands, South Korea, and Saudi Arabia, provided the best user experience.Over 700 cities and 267 Fortune Global 500 companies worldwide have chosen Huawei as their partner for digital transformation. By the end of 2021, over 30,000 partners were working with us worldwide to serve the government and enterprise market, including more than 20,000 sales partners, 1,800 solution partners, 6,200 service and operation partners, and 2,000 talent alliances.We are moving towards large-scale replication of 5GtoB solutions, supporting more than 3,000 digital transformation projects in eight industries.Huawei Cloud and its partners currently operate 65 availability zones worldwide, covering more than 170 countries and regions. Huawei Cloud has launched more than 220 cloud services and 210 solutions, and attracted 2.6 million developers worldwide. More than 6,100 applications are now available on the Huawei Cloud Marketplace. More than 30,000 partners worldwide have joined hands with Huawei Cloud and, together with solution partners, we have already developed over 8,000 solutions. By the end of 2021, we have helped customers generate 482.9 billion kWh of green power and save about 14.2 billion kWh of electricity. These efforts have resulted in a reduction of nearly 230 million tons in CO2 emissions, equivalent to planting 320 million trees.HarmonyOS has been deployed on more than 220 million Huawei devices, making it the world’s fastest-growing mobile device operating system, and the number of monthly active users of Huawei devices around the world has topped 730 million. We launched HMS Core 6, which contains 69 kits (including 13 with cross-OS capabilities) and 21,738 APIs in seven domains (e.g., Graphics, Media, and AI).More than 5.4 million developers worldwide have registered to join Huawei’s developer alliance, and over 187,000 apps have been integrated with HMS Core. In 2021, the number of HMS apps worldwide jumped by 147% compared to 2020.In 2021, more than 300 partners joined us up and down the value chain. We have launched more than 30 intelligent automotive components.
Huawei supported the stable operation of 1,500+ carrier networks across 170+ countries and regions. Multiple third-party test reports on 5G network experience in large cities ranked Huawei’s 5G networks top.Huawei participated in 3,000+ innovation projects worldwide and worked with carriers and partners to sign 1,000+ 5GtoB project contracts, spanning 20+ industries.Innovative AirPON solution leveraged wireless sites and optical fiber resources to make site acquisition much easier and support quick home network coverage; commercially deployed by 30+ carriers worldwide.RuralStar series solutions provided mobile internet services to 50+ million people living in remote areas in 60+ countries and regions. By the end of 2020, Huawei worked with 30,000+ partners to serve the enterprise market, including 22,000+ sales partners, 1,600+ solution partners, 5,400+ service and operation partners, and 1,600+ talent alliances.Huawei worked with partners to explore and apply Intelligent Twins in 600+ scenarios, covering sectors such as government, public utilities, transportation, manufacturing, energy, finance, healthcare, and scientific research.400,000+ engineers received a Huawei Certification, with 13,000+ of them receiving the Huawei Certified ICT Expert (HCIE) certification, providing a valuable resource pool to support industry digitalization worldwide.Networks built by Huawei have proven instrumental to many carriers’ best-in-class performance in LTE/5G network assessments. Huawei ranked first in all criteria categories of GlobalData assessments on 5G RAN and LTE RAN, and was once again named the leader.PowerStar solution was commercialized in 400,000+ sites across China to help customers save 200 million kWh of electricity each year.HUAWEI CLOUD launched 220+ cloud services and 210 solutions, and earned over 80 industry-recognized security certifications worldwide; works with 19,000+ partners and has brought together 1.6 million developers. 4,000+ applications launched on the HUAWEI CLOUD Marketplace.Huawei achieved over 1 billion connected Huawei devices worldwide, and 730+ million Huawei smartphone users.120,000+ apps worldwide were integrated with HMS Core; 2.3+ million registered developers worldwide, including 300,000 developers outside China. The number of apps launched on AppGallery in 2020 outside China was more than 10 times that of 2019. HMS is now the world’s third largest mobile app ecosystem.
35 carriers around the world that launched commercial 5G services implemented Huawei’s B.E.S.T. Network solution for 5G.Huawei and Honor smartphones together occupied 17.6% of the global market share, meaning we maintained our position as the world’s second-biggest smartphone brand (data from IDC). We also held the largest market share in 5G smartphones (data from Strategy Analytics).Over 700 cities and 228 Fortune Global 500 companies – 58 of which are Fortune 100 companies – partnered with Huawei on digital transformation.HUAWEI CLOUD offered more than 200 cloud services and 190 solutions, while over 3 million enterprise users and developers were developing products and solutions with HUAWEI CLOUD.Huawei launched the Arm-based CPU, the Kunpeng 920, and the TaiShan series servers and cloud services powered by the Kunpeng 920.Huawei launched the AI-Native database, GaussDB, and the industry’s highest-performance distributed storage, FusionStorage 8.0.Huawei announced its computing strategy to usher in an age of exploration for the computing industry. We launched the world’s most powerful AI processor – the Ascend 910 – as well as an all-scenario AI computing framework, MindSpore. We also launched Atlas 900, the world’s fastest AI training cluster, and HUAWEI CLOUD Ascend-based cluster services.Huawei revealed its Intelligent OptiX Network strategy, aiming to work with upstream and downstream partners to redefine the optical network industry.Huawei launched its intelligent, distributed, next-generation operating system, HarmonyOS, which can run on multiple devices. HarmonyOS delivers a seamless experience to consumers across devices, and meets new requirements for operating systems in the all-scenario, intelligent era.Huawei opened HMS to developers around the world, allowing them to quickly and conveniently access the HMS ecosystem for app innovation and ecosystem resource sharing. HMS Core integrated over 55,000 apps worldwide.AppGallery was available in more than 170 countries and regions, attracting over 400 million monthly active users. The number of apps offered in the AppGallery continued to grow.
Surpassed US$100 billion in annual revenue for the first time.Huawei’s annual smartphone shipments (including Honor phones) exceeded 200 million units, cementing the company’s position as one of the top 3 players globally.211 of the Fortune Global 500 companies – 48 of which are Fortune 100 companies – chose Huawei as their partner for digital transformation.Huawei’s 5G microwave started seeing large-scale commercial deployment.Huawei unveiled its Ascend series of chips – the world’s first AI chip series designed for a full range of scenarios – and new products and cloud services powered by these chips.Huawei released its AI strategy and full-stack, all-scenario AI portfolio, and combined the AI portfolio with all-cloud network architecture to help build autonomous driving networks.Huawei released the next generation of AI chip for smartphones, the Kirin 980.Huawei presented an award to Dr. Erdal Arikan, the father of polar codes, in recognition of his dedication to basic research and exploration.Huawei launched a full range of end-to-end 5G products and solutions, developed based on 3GPP standards.
Consumer business: Building a world-class smart device brand A synergy was created between our Huawei and Honor brands and both saw a steady rise in consumer loyalty, leading to rapid growth in the market. In 2017, Huawei shipped a total of 153 million smartphones (including Honor phones), securing more than 10% of the global market share. We are firmly positioned among the top three phone makers in the world and remain the market leader in China. We released the HUAWEI Mate 10 – the first smartphone with an embedded artificial intelligence (AI) chipset. With this groundbreaking device, we have unleashed the power of AI to bring our consumers a smartphone that’s truly smart. Our global brand awareness increased from 81% in 2016 to 86% in 2017. The number of consumers considering a Huawei device in non-Chinese markets saw a year-on-year increase of 100%, which put Huawei among the top three global vendors in this category for the first time. Huawei Cloud: Building open, trustworthy cloud platforms In 2017, Huawei set up a Cloud Business Unit (BU). At the end of 2017, Huawei’s cloud service portfolio consisted of 99 services across 14 major categories. In addition, we have launched over 50 solutions for manufacturing, healthcare, e-commerce, connected vehicle, SAP, HPC, and IoT applications.We officially launched the Enterprise Intelligence (EI) platform. This platform combines Huawei’s years of AI expertise and best practices in AI with enterprise application scenarios to deliver a one-stop AI platform as services to our enterprise customers. We continued to build an open, collaborative cloud ecosystem that will thrive on shared success. The total number of our cloud service partners has exceeded 2,000, including four partners with which we have developed a symbiotic relationship.
Huawei has supported the stable operations of over 1,500 networks in more than 170 countries and regions, serving over one-third of the world’s population.Huawei has deployed over 60 4.5G networks worldwide. Our WTTx wireless home broadband solution has provided services for more than 30 million households, and we have deployed over 190 mobile backhaul networks in over 100 countries.Huawei has signed more than 170 contracts relating to commercial cloud networks worldwide. Our VoLTE and VoWiFi solutions have been deployed on 110 networks worldwide. The cloud service platform for digital services has attracted over 4,000 partners, and offers over 600,000 units of digital content and applications.Working together with over 500 partners, Huawei has provided cloud computing solutions to customers across more than 130 countries and regions, and delivered over two million virtual machines and 420 cloud data centers.Our Smart City solutions have been in use in more than 100 cities in over 40 countries. Huawei took the lead in drafting nine national standards for smart cities in China, and Huawei’s Safe City solutions have served more than 800 million people in over 200 cities across more than 80 countries and regions.In the finance domain, Huawei’s omnichannel banking solutions have served more than 300 financial institutions globally, including 6 of the world’s top 10 banks. In the energy domain, the Huawei Better Connected Smart Grid Solution has been deployed in 65 countries, serving over 170 customers in the electricity sector. In the transportation domain, we have worked with over 60 industry partners – providing Digital Urban Rail and smart airport solutions for networks comprising over 220,000 km of railways and highways, and more than 15 airports with annual traffic of over 30 million passengers.We shipped 139 million smartphones in 2016, up 29% from 2015, and achieved steady growth for the fifth consecutive year. Huawei’s global smartphone market share rose to 11.9%, cementing our ranking as one of the top 3 players globally.
In 2015, Huawei remained the top patent applicant for the second year, with 3,898 applications, according to statistics of the World Intellectual Property Organization.Huawei’s LTE networks cover more than 140 capital cities. The company has deployed over 400 LTE commercial networks and more than 180 EPC commercial networks.In the optical transport field, Huawei partnered with a European operator to build the world’s first 1T optical transport network (OTN), and collaborated with BT to complete testing for 3 Tbit/s optical transmission on live networks, the fastest speed in the industry.Huawei launched the world’s first SDN-based agile IoT solution.Huawei launched Kunlun, the world’s first small server with 32 sockets running on the x86 open architecture.In 2015, Huawei shipped more than 100 million smartphones. According to GFK, Huawei ranked No. 3 in 2015 global smartphone market, ranked No. 1 in terms of market share in 2015 Chinese smartphone market.
Established 5G technology R&D centers in nine countries.Constructed 186 commercial networks globally using our 400G core routers as of the end of 2014.Built more than 480 data centers as of the end of 2014, among which over 160 were cloud data centers.Ran 45 global training centers，ran more than 20 service operation centers (SOCs) globally.Joined 177 standards and open source organizations, and held 183 key positions.In 2014，Huawei shipped more than 75 million smartphones.
We set up the Financial Risk Control Center (FRCC) in London to manage global financial risks and ensure that our financial operations remain efficient, secure, and standard-compliant. Our European Logistics Center was put into official operation in Hungary, covering countries throughout Europe, Central Asia, the Middle East, and Africa. As a major facilitator of 5G projects initiated by the European Union and a founding member of the 5G Innovation Centre (5GIC) in the UK, we released a 5G white paper, proactively constructed a global 5G ecosystem, and carried out joint research in close collaboration with more than 20 universities worldwide. We played an active role in contributing to the development of future wireless technologies, industry standards, and the industry chain. Our commercial 400G router solution was recognized by 49 customers and put into large-scale commercial use. We were the first to launch a 1T router line card for backbone routers, a super-large-capacity 40T WDM prototype, and a new AOSN architecture. We remained the leader in commercial LTE deployment worldwide. Our solutions have been deployed in more than 100 capital cities and nine financial centers. We launched the world’s first service- and user experience-centric agile network architecture, along with the first-of-its-kind agile switch S12700. These offerings are ideal for such new applications as cloud computing, Bring Your Own Device (BYOD), Software-Defined Networking (SDN), Internet of Things (IoT), multi-service support, and Big Data. By adhering to a consumer-centric approach and a “Make it Possible” brand proposition, we continued to focus on a quality strategy. Our flagship device, the Ascend P6, achieved extraordinary results in terms of both brand awareness and profit. Historical breakthroughs were made in our smartphone business, and we were ranked among the top three globally. Global brand awareness of our mobile phones saw an annual increase of 110%.
Continuously promoted globalized operations, stepped up investments in Europe, invested more in the UK, established a new R&D center in Finland, and set up local boards of directors (BODs) and advisory boards in France and the UK. Contributed 20% of all approved standards applications for 3GPP LTE Core Specifications. Unveiled the industry’s first 400G DWDM optical transport system and launched 480G line card that has the industry’s largest capacity in the IP field. Partnered with customers in 33 countries in cloud computing and built the world’s largest desktop cloud, which is used by approximately 70,000 employees for work every day. Launched middle-range and high-end flagship smartphones, such as the Ascend P1, Ascend D1 Quad, and Honor, whose sales soared in developed countries.
Unveiled the GigaSite and solution U2Net architecture. Build 20 cloud computing data centers. Shipped approximately 20 million smartphones. Acquired Symantec’s shares in Huawei Symantec at US$530 million. Established the 2012 Laboratories. Launched the HUAWEI SmartCare service solution. Received six top LTE awards.
Deployed over 80 SingleRAN networks among which 28 were commercial LTE/EPC networks Established its Cyber Security Evaluation Centre in the UK Signed a Voluntary Green Agreement with the China Ministry of Industry and Information Technology (MIIT) Joined the UN Broadband Commission for Digital Development Awarded the”2010 Corporate Use of Innovation Award” by The Economist
Ranks No.2 in global market share of radio access equipment Successfully delivers the world’ s first LTE/EPC commercial network for TeliaSonera in Oslo Norway Launches the world’ s first end-to-end 100G solution from routers to transmission system Receives “2009 Corporate Award” from IEEE Standards Association(IEEE-SA) Receives the Financial Times’ Arcelor Mittal Boldness in Business award for performance in and contribution to emerging markets and ranks the fifth most innovative company in the world by Fast Company Achieves a year-on-year decrease of more than 20% in resource consumption by Huawei’s main products; deploys over 3,000 sites powered by alternative energies around the world
Recognized by BusinessWeek as one of the world’ s most influential companies Ranks No. 3 by Informa in terms of worldwide market share in mobile network equipment First large scale commercial deployment of UMTS/HSPA in North America, for TELUS and Bell Canada Ranks No. 1 by ABI in mobile broadband devices having shipped over 20 million units Largest applicant under WIPO’s Patent Cooperation Treaty (PCT), with 1,737 applications published in 2008; accounts for 10% of LTE patents worldwide
Establishes joint venture with Symantec, to develop storage and security appliances Establishes joint venture with Global Marine, to provide end-to-end submarine network solutions A partner to all the top operators in Europe at the end of 2007 Won 2007 Global Supplier Award by Vodafone. Was the only network equipment supplier to be awarded this specific accolade Unveils its ALL IP FMC solutions strategy designed to leverage distinct benefits for telecom carriers, from TCO savings to reduced energy consumption
Divests 49 percent stake in H3C for USD880 million Establishes Shanghai-based joint R&D Center with Motorola to develop UMTS technologies Introduced new visual identity (VI). The new VI reflects our principles of customer-focus, innovation, steady and sustainable growth, and harmony.
International contract orders exceed domestic sales for the first time Selects as a preferred telecoms equipment supplier and signs Global Framework Agreement with Vodafone, Selects as a preferred 21Century Network (21CN) supplier by British Telecom (BT) to provide multi-service network access (MSAN) components and optical transmission equipment
Establishes joint venture with Siemens to develop TD-SCDMA solutions Achieves first significant contract win in Europe valued at over USD25 million with Dutch operator, Telfort
Establishes joint venture with 3Com focusing on enterprise data networking solutions
International market sales reaches USD552 million
Divests non-core subsidiary Avansys to Emerson for USD750 million Establishes four R&D centers in the United States Joins International Telecommunications Union (ITU)
Establishes R&D center in Stockholm, Sweden USD100 million generates from international markets
Establishes R&D centre in Bangalore, India, which achieves CMM level-4 accreditation in Year 2001 and CMM level-5 accreditation in Year 2003
Launches wireless GSM-based solutions Expands into metropolitan areas of China in Year 1998
Generates sales of RMB1.5 billion in Year 1995, mainly derived from rural markets in China
Initiates R&D and launches rural digital switching solution
Embarks on independent research and commercialization of PBX technologies targeting hotels and small enterprises
Establishes in Shenzhen with as sales agent for Hong Kong company producing Private Branch Exchange (PBX) switches
- Always keep in mind that quality is the foundation of Huawei’s survival, and the reason for the customer to choose Huawei.
- We communicate customers’ requirements and expectations to the entire value chain of Huawei accurately, to build quality together;
- We respect rules and processes and do things right the first time; We fulfill potential of employees around the globe for continuous improvement;
- We work with customers to balance opportunities and risks, quickly responding to their needs and achieving sustainable growth.
- We undertake to provide customers quality-assured products, services, and solutions and consistently enable customers to experience our commitment in creating value for each of them.
Infrastructure Customer Service: 1-877-448-2934 (1-877-4-HUAWEI) or email email@example.com
16479 Dallas Parkway, Suite 355, Addison, Dallas 75001
Enterprise Business Customer Service: 1-877-948-2934 (1-877-9-HUAWEI) or firstname.lastname@example.org
1101 16th street N.W. Site 401 Washington DC 20036
Huawei Customer Service: email@example.com
16479 Dallas Parkway, Suite 355, Addison, Dallas 75001
2220 Central Expressway, Santa Clara CA 95050
Phone: (408) 330-5000
Transparency in Coverage:
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