PROBEGROUP:DESIGNS AND DEPLOYS SOLUTIONS CUSTOMER EXPERIENCES
PROBE CX DESIGNS AND DEPLOYS SOLUTIONS THAT DELIVER EXCEPTIONAL CUSTOMER EXPERIENCES. CX. IT’S NOT WHAT WE DO BUT IT’S WHAT WE PRODUCE.
The true measure of our success is the satisfaction of our client’s customers – that’s why we spend every day customising the solutions we offer. Using human-led technology, we help our clients engage with their customers through the implementation of powerful tools that make revolutionising customer experiences simple.
Our goal is simple: to make other businesses better. Our solutions are simple and are divided into three main areas: outsourcing, strategy and technology.
DOING IT BETTER
THE PROBE CX PROMISE
Our one promise: we will ‘do it better’. Better than our competitors. Better than our clients demand. Better than our clients’ customers might reasonably expect. And better than yesterday.
WHAT WE DO
Probe CX designs and develops solutions for businesses ready to embrace the future. We produce great customer experiences. We synergise with our clients to ensure greater potency and constantly balance productivity and quality. We blend the best ideas with world-leading technology to make it easier for our partners to connect with their customers.
CLIENT SUCCESS STORIES
We’ve worked with many organisations around the world to identify their challenges and offer tailored solutions to help them reach their goals.
Here a just few client hightlights.
WHERE DID WE COME FROM AND WHERE WE ARE GOING
We’ve sure come a long way since opening our doors in 1979. We’ve built a business that is both big and small with 18,000-plus team members across five countries. We think like a large corporation when it comes to pursuing opportunities, but like a family business when it comes to people. We’re all about the personal touch when developing unique and tailored solutions for our clients. We are the fastest-growing Australian-owned customer experience and digital transformation provider in the Asia Pacific with 18 industry-recognised awards and counting…
Our vision is simple:
PURPOSE. PEOPLE. PASSION.
Passion is at the heart of our business and that’s because passion is the key to delivering better customer experiences. Passionate people deliver great results. They are more likely to be engaged with their jobs and more likely to be invested in the success of their clients.
Phone: 1300 1 PROBE (1300 177 623) or +61 (3) 9508 4666 (Overseas call)
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